Question 1

How do I become an ambassador?

Accepted Answer

We hold model searches on our Instagram every 2 seasons (fall/winter, spring/summer), so be sure to look out for those! Follow @zigphieandco and that will keep you posted.

Question 2

What is your processing time?

Accepted Answer

Our processing time is about 2-4 weeks. If you need your order sooner, contact us via email at zigphieandco@gmail.com or dm.

Question 3

What is my dog's size?

Accepted Answer

Tap on the product you want, and then swipe to see the size guide! Make sure to measure your pup if this is your first time shopping from us.

Question 4

How strong are your collars?

Accepted Answer

Our products have heavy duty nylon underneath or connected which can take 2000 pounds of pull.
 
Please note that these are handmade, so if your dog needs a stronger collar I would recommend that you get that instead for their safety!

Question 5

What is your return policy?

Accepted Answer

We do not accept any returns or exchanges. If you have any issues with your item, please let us know!

Question 6

Can I make a custom order?

Accepted Answer

Yes! We accept customs. Just message me via Instagram or email before you make a purchase.

Free Shipping on orders $80+. Processing time 2 - 3 weeks.

FAQ